When you book a moving company, you'll be asked to choose your level of liability coverage before the move. Most people don't understand what they're choosing — and the default option is nearly worthless for most households in 2026.
This guide breaks down both options clearly, with real examples showing what each one actually pays out, so you can make an informed decision instead of just initialing whatever box the mover points to.
| Factor | Released Value | Full Value Protection | |--------|---------------|----------------------| | Cost | Free | $100–$800+ depending on home size | | Coverage rate | $0.60 per pound per item | Full replacement value | | 50" TV (30 lbs) damaged | $18 payout | Up to $800–$1,500 (replacement cost) | | Laptop (4 lbs) damaged | $2.40 payout | Up to $1,200–$2,000 | | Sofa (90 lbs) damaged | $54 payout | Up to $1,500–$3,000 | | Best for | Inexpensive inventory or existing coverage | Most households |
Released value protection is the baseline liability coverage that federal law requires movers to offer at no charge. Under this coverage, a moving company's maximum liability for damage or loss is $0.60 per pound per article.
The name "released value" is technically accurate: by accepting it, you are releasing the mover from liability beyond that minimal amount.
Take a standard 2-bedroom apartment in Los Angeles. Let's say the following items get damaged during the move:
| Item | Weight | Released Value Payout | |------|--------|-----------------------| | 55" flat screen TV | 35 lbs | $21.00 | | Laptop computer | 4 lbs | $2.40 | | Dining table (solid wood) | 85 lbs | $51.00 | | Coffee machine | 8 lbs | $4.80 | | Total | 132 lbs | $79.20 |
Those four items would cost $3,000–$5,000 to replace. Under released value protection, the mover would owe you less than $80.
Released value protection was designed when household goods were primarily heavy, low-value items. In a world of 4K televisions, laptops, and designer furniture, it provides essentially no meaningful financial protection.
There are limited circumstances where choosing released value makes sense:
If any of these apply, call your insurer first to confirm in-transit coverage before accepting released value from the mover.
Full value protection is the higher tier of coverage. Under this option, if the mover damages, destroys, or loses an item, they must:
This is a genuine form of protection. Your $1,500 laptop isn't covered for $2.40 — it's covered for what it would cost to replace it today.
Moving companies set their own rates for full value protection. In the Los Angeles market, typical costs in 2026:
| Home Size | Typical Full Value Protection Cost | |-----------|-------------------------------------| | Studio or 1-bedroom | $100–$200 | | 2-bedroom apartment | $175–$350 | | 3-bedroom home | $275–$500 | | 4-bedroom home | $400–$700 | | 5+ bedroom luxury home | $600–$1,200+ |
Some movers offer a deductible option — you pay a lower premium in exchange for a deductible (commonly $250 or $500) on claims. This can be cost-effective if you're primarily concerned about major damage rather than small individual items.
Full value protection isn't unlimited or unconditional. Key limitations:
Items of Extraordinary Value Items worth more than $100 per pound — including jewelry, fine art, antiques, collectibles, and similar items — must typically be declared separately in writing before the move. Failure to declare them may limit the mover's liability even under full value protection. Ask your mover specifically how to declare high-value items.
Packed-by-Owner (PBO) Boxes Many movers limit their liability for damage to boxes you packed yourself. The reasoning: if the mover didn't pack the box, they can't verify that fragile items were properly protected. If you want full value protection to cover fragile self-packed items, clarify this with your mover before signing.
Exclusions in the Fine Print Some policies exclude certain categories of damage (e.g., mechanical derangement, inherent vice, acts of nature). Read the coverage terms carefully before signing, and ask your mover to explain any exclusions.
Scenario: A 2-bedroom apartment move in Los Angeles goes wrong. The mover damages:
| | Released Value | Full Value Protection | |---|---|---| | TV payout | $24 (40 lbs × $0.60) | $2,200 (full replacement) | | Dining table payout | $48 (80 lbs × $0.60) | $900 (repair cost) | | Dishes (PBO) | $0 (weight unknown, minimal) | Depends on policy — may be limited for PBO | | Total | ~$72 | $2,700–$3,100 |
The difference between these two coverage levels in this scenario is nearly $3,000.
For moves involving genuinely high-value belongings — fine art, antiques, jewelry, wine collections — the standard carrier options may not be sufficient. Third-party moving insurance from specialty providers offers:
Costs run approximately 1–2% of total declared value. For $100,000 worth of household goods, expect $1,000–$2,000. This is the appropriate tier for luxury moves.
At LuxeMove, we work with clients moving high-value items regularly and can recommend appropriate third-party insurance providers for your specific inventory. See our services page for more.
Choose Released Value if:
Choose Full Value Protection if:
Consider Third-Party Insurance if:
The most important advice: understand your coverage before move day, not after. Review the terms, ask about exclusions, confirm how high-value items are handled, and make a decision that reflects your actual inventory.
LuxeMove will always explain your coverage options clearly before you sign anything. We want you to understand exactly what protection you have — because surprises on move day aren't acceptable to us either. Contact us to start the conversation.
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